Tents

Canvas

Other
Items


The information below details the warranties of Traders of Tamerlane (LLC) concerning tents, canvas, and other items. For policy information on deposits, shipping, returns, build times, and consignment, check the policies section. If you have any questions about any of our warranties, do not hesitate to contact us using the link at the bottom of this page

Tent Warranty  

All tents are covered under a 3 year warranty, guaranteeing that they are free of defects in materials or workmanship. This does not apply to any damages found to be due to negligence, mishandling, improper care, normal wear and tear, or anything else not determined to be directly related to either a materials defect or faulty workmanship. Items or components may need to be returned to Traders of Tamerlane (LLC) in order to determine its eligibility for replacement under the terms of this waranty. Should an item need to be repaired or replaced, the purchaser shall be responsible for any shipping fees incurred in repairing the defective item or parts, but labor and materials charges are waived. Please note, replacement structural components of yurts will be unstained. Traders of Tamerlane (LLC) will have the final say as to what constitutes a materials defect or faulty workmanship and whether the returned item is covered under this warranty.

Canvas Warranty   Back to Top

Traders of Tamerlane (LLC) will replace any canvas found to be defective, as long as it is found and returned before any cuts or alterations are made. Return shipping will be the responsibility of the purchaser. Once the canvas has been cut or altered, Traders of Tamerlane (LLC) can take no responsibility for its condition, and will not be held liable for any defects, nor will Traders of Tamerlane (LLC) make any refunds or replacements. Please inspect your canvas thoroughly before altering it in any way.

Other Items   Back to Top

All other items are covered under a 30 day warrantee guaranteeing that they are free of defects in materials or workmanship. This does not apply to any damages found to be due to negligence, mishandling, improper care, normal wear and tear, or anything else not determined to be directly related to either a defect or faulty workmanship. Should an item need to be repaired or replaced, the customer shall be responsible for covering any shipping fees incurred in returning the defective item or its parts. Traders of Tamerlane (LLC) shall be responsible for covering any shipping fees incurred in returning repaired or replaced goods to the customer. Traders of Tamerlane (LLC) will have the final say as to what constitutes a materials defect or faulty workmanship and whether the returned item is covered under this warranty.

 


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